By visiting our site and/ or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”). These Terms of Service apply to all users of the site.
We ship orders Monday to Friday. Orders made on weekends will be processed starting Monday.
PPF products are always in stock. Orders are shipped within 1-3 business days after we receive payment.
Wrap vinyl products from HX20000 and HX30000 collections are shipped within 3-7 business days after payment, because they must be ordered from the manufacturer.
Please contact us before placing an order to make sure that we have a product in stock or we can order it specially for you.
As soon as we have shipped your order, we will email you confirmation of the dispatch and its tracking number. Please allow 24 hours for your tracking number to become activated by the carrier's tracking system.
We are not responsible for missing, lost or stolen packages marked as delivered. In such cases, please contact the courier to file a claim.
FREE standard shipping is valid for Bodyfence products, products from Skintac Super Chrome and HX30000 collections.
FREE shipping is also eligible for all orders within Florida
Shipping of products from HX20000 collection to other states is discussed individually.
We use the following carriers to deliver your orders: USPS, UPS, FedEx.
You can also buy online and pick up your order in our store!
For more information about shipping rates please contact us.
Vinyl films purchased from TRIDENT TRADE are non-returnable or exchangeable unless it was confirmed defective. Please make sure to choose the right vinyl wrap film before completing your payment. The color images and pictures of all vinyl film colors on trident-shop.com are for illustration purposes only and are not guaranteed to exactly match the physical product you will receive due to the monitor setting might very.
We always recommend purchasing samples before making a larger order. If you are not sure about any of the vinyl films or about wrapping, please contact us with your questions before placing an order. Please note that products ordered at different times may be from different dye-lots, therefore we cannot guarantee a 100% color shade or pattern match.
TRIDENT TRADE will replace or exchange products only if they are deemed to be incomplete or defective by a company representative or mistaken (i.e. we sent the wrong product). All complaints about vinyl defects or wrong items received have to be proven with pictures, videos and sample of the defective roll! You must inform us about defects, wrong items, wrong colors, and shortages within 5 days from receipt of order.
After 5 days of acceptance of your order shipment from the courier the order is considered complete. There are no replacements, exchanges or refunds issued after 5 days of delivery. No replacements, exchanges or refunds issued after product is installed.
If there is an issue of wrong color, size or manufacturer’s defect that was proven with pictures and accepted by manufacturer, we will email you a return label to send the vinyl back to us. The replacement vinyl will only be shipped out once we receive, inspect and measure the vinyl film you have returned.
TRIDENT TRADE does not refund any purchases once the item has been shipped. If you receive a defective vinyl film or the wrong color or size, please refer to the Returns policy above.
INFORMATION COLLECTED & HOW WE USE IT
We strive to allow you to always remain in control of the information you provide to us. In general, you can visit the Sites without revealing any of your personally identifiable information. We do, however, collect your personally identifiable information, such as your name, address, telephone number, email address and credit card data, which you voluntarily submit to us when you (1) purchase Trident Trade Corp products directly from http://www.trident-shop.com/, (2) create an account for the Sites, (3) engage in any account-related activities, (4) submit a message through the “Contact Form”, (5) submit a product review or (6) subscribe to our newsletter.
We may use your personally identifiable information, in identifiable or de-identifiable form, separately, in combination with pre-existing information or on an aggregate basis for any legitimate business purpose, including:
To direct product shipments;
To communicate with you via email, text message or telephone;
To send information about Trident Trade Corp products or services via email, text message or telephone;
To better meet your needs, we may supplement your personally identifiable information with information obtained from third parties for the same purposes.
We also collect aggregate information about visitors to the Sites such as information about how many visitors log on to the Sites and the pages they access.
SHARING WITH THIRD PARTIES
We will not sell your personally identifiable information to, or share or trade it with, any third parties except in the following circumstances:
When we have your consent;
When we share your personally identifiable information with our affiliates;
When we engage third party service providers to help us conduct our business, operate the Sites or otherwise provide services on our behalf, including database hosting services, information technology services, order fulfillment services and payment and credit card processing services;
When you elect to participate in third party-sponsored sweepstakes, contests or similar promotions that we advertise on the Sites;
When we receive a verified request for your personally identifiable information from law enforcement or other government officials relating to a criminal investigation;
In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.
STORAGE & CROSS-BORDER TRANSFER
Your personally identifiable information will be stored and processed in the United States. If your country of residence is outside of the United States, you consent to the transfer of your personally identifiable information to the United States, which may have different data protection rules from your country of residence.
COOKIES & OTHER TECHNOLOGIES
Cookies are created by the websites you visit, much like your dry cleaner creates a claim check for you. You leave the dry cleaner with your claim check, and when you return, you pick up what you dropped off.
Social media pixel conversion tracking helps us measure the success of our advertising by reporting on the actions people take after viewing our ads. We create pixels that track conversions, add them to the pages of our website where a conversion will take place, and then track these conversions back to ads we are running on the platform.
We take the utmost care to protect children’s privacy and take into consideration appropriate national and international laws and regulations on children’s privacy. We do not knowingly collect information from children under the age of twenty one years old and the Sites are not directed towards or intended to be used by children under this age.
THIRD PARTY SITES
We use commercially reasonable efforts to protect all your personally identifiable information that you submit to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. Therefore, we cannot guarantee the absolute security of your personally identifiable information.
ACCESS & OPT-OUT
If, at any time, you would like to correct, update or delete any of your personally identifiable information that you have submitted to us, or if you would prefer to no longer receive communications from us, please contact us via email email@example.com or via U.S. mail at:
Trident Trade Corporation
36 NE 167th Street
Miami, Fl, 33162
COUPONS & DISCOUNTS
Only 1 (one) coupon code may be redeemed per transaction. Exclusions apply. For more information, email firstname.lastname@example.org.
COMMENTS & QUESTIONS